Yandex Go

This is an old version of the document that has expired. The current version is available at: https://yandex.com/legal/yandexgo_mobile_agreement/.

License Agreement for the Use of Yandex Go for Mobile Devices

Before using the Program, please read the terms and conditions of the following License Agreement.

Any use of the Program will mean your full and unconditional acceptance of the terms and conditions hereof.

Should you not accept the terms and conditions of the License Agreement in full, you are not allowed to use the Program for whatsoever purpose.

1. General Provisions

1.1. This License Agreement (hereinafter the “License”) sets out the terms and conditions of use of the Yandex.Go (hereinafter the “Program”) and is entered into by and between any person using the Program (hereinafter the “User”) and Ridetech RS doo Beograd, an organization authorized to provide the right to use the Program (hereinafter the “Rightholder”) in Serbia.

1.2. By copying the Program, installing it on your mobile device or using the Program in any way, the User expresses their full and unconditional agreement with all the License terms and conditions.

1.3. The use of the Program is permitted only under the terms and conditions of this License. If the User does not accept the License terms and conditions in full, the User may not use the Program for whatsoever purpose. It is prohibited to use the Program in violation (default) of any of the License term or condition.

1.4. The use of the Program by User under this License terms and conditions for personal, non-commercial purposes shall be free of charge. The use of the Program on terms and conditions and in ways not provided for herein may be possible only on the basis of a separate agreement with the Rightholder.

1.5. By using the Program, you hereby agree that the following documents form the integral parts hereof:

• Terms of Use of the Yandex Go (Yandex Taxi) Service, available at: https://yandex.com/legal/yandexgo_termsofuse,
• General Terms and Conditions of Use for Yandex Go E-Scooters Services available at https://yandexgo.com/legal/scooters_rs/,
• Privacy Notice, available at: https://yandexgo.com/legal/yandexgo_privacy_notice.

The above documents (including all their parts) may be modified by the Rightholder without prior notice. Updated documents shall enter into force immediately upon publication, unless otherwise specified in the respective document.

2. Rights to Program

2.1. The Rightholder is the owner of the exclusive right to the Program.

3. License

3.1. The Rightholder shall grant the User, free of charge, under the terms and conditions of a simple (non-exclusive) license, unless otherwise provided for hereby, the non-transferable right to use the Program in all countries of the world as follows:

3.1.1. To use the Program for its intended functional purpose, in order to copy and install (run) it on the User’s mobile device(s). The User may install the Program on an unlimited number of mobile devices.

3.1.2. To run and distribute the Program for non-commercial purposes (free of charge).

3.2. The Program shall be used (including distributed) under the name: Yandex.Go. The User is not entitled to change and/or delete the Program name, the copyright symbol or other references to the Rightholder.

4. Restrictions

4.1. Except for use in the volume and in the ways expressly provided for hereby, the User may not modify, decompile, disassemble, decode or perform other actions with the object code and source text of the Program aimed at obtaining information on the Programlication of the algorithms used in the Program, and may not create derivatives using the Program, or carry out (permit to carry out) other use of the Program, any Program components, cartographic materials stored by the Program on the User’s mobile device, other images and other data, without the Rightholder’s written consent.

4.2. The User may not run and distribute the Program for commercial purposes (including for a fee), including as part of collections of software products, without the Rightholder’s written consent.

4.3. The User may not distribute the Program in a form other than the one in which they have received it, without the Rightholder’s written consent.

5. Special Provisions

5.1. Some Program functions can only run when there is access to the Internet. The User shall independently get and pay for such access under terms and as per tariffs of its communication or Internet provider.

5.2. The Program The Program enables the User to place information on the User’s potential demand for services involving the transportation of passengers and baggage, look through offers of organizations providing services in the said field, and search for such offers using parameters set by the User.

5.3. The information available to the User when using the Program (hereinafter the “Data”) is provided by the Rightholder’s Partners. For more detailed information on the services offered (including information on the availability of a Wi-Fi hotspot, photo/video recording in the taxi car cabin by the Rightholder’s Partner, and other information), the User can contact the Rightholder’s Partner or, using the Program functionality, provide their contact information, using which the Rightholder's Partners will be able to contact the User at their own, and provide the User with the information on the services offered by such Partners.

5.4. The Rightholder shall not be responsible for the content and/or relevance of the information provided by the Partners, including information on the price of the Partner’s services, as well as their availability at the given moment.

5.5. The User shall interact with the Rightholder’s Partners in matters of purchasing services at the User’s own discretion (without the participation of the Rightholder) in accordance with the rules for the provision of services adopted by the Rightholder’s Partners. The Rightholder shall not be liable for financial or any other transactions performed by the User and the Rightholder’s Partners, as well as for any consequences of the User’s purchase of the services provided by the Rightholder’s Partner.

5.6. The User agrees that the Rightholder can process the User’s personal information (including personal details), transfer the User’s personal details to the Rightholder’s partners and that the Rightholder’s partners can process personal information in order to provide services to the User within the Program. When the User uses the Program, its personal information is to be processed under the terms and for the purposes determined in the Privacy Notice available at: https://yandexgo.com/legal/yandexgo_privacy_notice.

5.7. The User is hereby notified, acknowledges and agrees that the Program may collect anonymized statistics on the use of the Program and automatically transmit them to the Rightholder.

5.8. The Program shall be registered and used by applying the User’s mobile phone number. When the User deletes the Program from the memory of the User’s mobile device, the User’s personal information obtained by Yandex.Taxi during authorization in the Program using the User’s mobile phone number and application of the Program will be saved in the Service for 1 (one) year. If the Program is re-installed on the device and registered using the same mobile phone number as an identifier, the User’s personal information provided with the use of the said mobile phone number will be restored in full.

5.9. For the avoidance of doubt, Yandex.Taxi does not provide services involving the transportation of passengers and baggage and help desk services.

6. Liability under the License

6.1. The Program shall be provided on an “as is” basis. The Rightholder shall not provide any guarantee regarding the error-free and uninterrupted operation of the Program or its individual components and/or functions, regarding the Program’s compliance with the User’s specific goals; shall not guarantee the reliability, accuracy, completeness and timeliness of the Data, and shall not provide any other guarantees not expressly specified herein.

6.2. The Rightholder shall not be liable for any direct or indirect consequences of any use or inability to use the Program (including Data) and/or damages caused to the User and/or third parties as a result of any use, non-use or inability to use the Program (including Data) or its individual components and/or functions, including due to possible errors or failures in their operation, except in cases expressly provided for by law.

6.3. Any issue or complaint related to the use/inability to use the Program or Data, as well as possible violations of the law and/or third party rights by the Program or Data, shall be sent via the feedback form to: support@taxi.yandex.com.

6.4. This License and all relationships related to the use of the Program shall be governed by the laws of the Netherlands.

7. Updates / New Versions of the Program

7.1. This License covers all future updates / new versions of the Program. By agreeing to install an update / new version of the Program, the User accepts the terms and conditions of this License for relevant updates / new versions of the Program, if there is no other license agreement for the update / new version of the Program.

8. Amendments to the Terms and Conditions of this License

8.1. This License Agreement may be amended unilaterally by the Rightholder. The notification about the amendments introduced to the terms and conditions hereof is published for the User at: https://yandex.com/legal/yandexgo_mobile_agreement. The said amendments to the terms and conditions of the License Agreement will take effect from the date of publication, unless otherwise indicated in the relevant publication.

9. Details of the “Rightholder”

9.1. Ridetech RS doo Beograd

Bulevar vojvode Bojovića 4g, Stari Grad, Beograd, Srbija

E-mail: support@taxi.yandex.com

Effective date: September 10, 2025

Previous version of the document: https://yandex.com/legal/yandexgo_mobile_agreement/01072025/

Ovo je stara verzija dokumenta koja je istekla. Trenutna verzija je dostupna na: https://yandex.com/legal/yandexgo_mobile_agreement/.

"Ugovor o licenciranju za korišćenje programa Yandex Go za mobilne uređaje"

Pre korišćenja programa, pročitajte uslove dole navedenog Licencnog ugovora.

Svako Vaše korišćenje programa znači vaše potpuno i bezuslovno prihvatanje uslova ovog Licencnog ugovora.

Ako ne prihvatite sve uslove Licencnog ugovora, Vi nemate pravo da koristite program u bilo koju svrhu.

1. Opšte odredbe

1.1. Ovaj Licencni ugovor (u dalјem tekstu: „Licenca“) definiše uslove korišćenja Yandex.Go za mobilne uređaje (u dalјem tekstu: „Program“) i zaklјučuje se sa bilo kojom osobom koja koristi Program (u dalјem tekstu: „Korisnik“) i Ridetech RS doo Beograd, organizacija koja je ovlašćena za davanje prava na korišćenje Programa (u dalјem tekstu: „Nosilac prava“) u Srbiji.

1.2. Kopiranjem Programa, njegovim instaliranjem na vaš mobilni uređaj ili korišćenjem Programa na bilo koji način, Korisnik izražava svoje potpuno i bezuslovno prihvatanje svih uslova Licence.

1.3. Upotreba Programa je dozvolјena samo pod uslovima ove Licence. Ako Korisnik ne prihvati uslove Licence u ponomm obimu, Korisnik nema pravo da koristi Program u bilo koje svrhe. Zabranjena je upotreba Programa uz kršenje (neispunjenje) bilo kojeg od uslova Licence.

1.4. Korišćenje programa od strane Korisnika pod uslovima ove Licence u lične nekomercijalne svrhe je besplatno. Korišćenje Programa pod uslovima i na načine koji nisu predviđeni ovom Licencom moguće je samo na osnovu posebnog sporazuma sa Nosiocem prava.

1.5. Korišćenjem Programa slažete se da su sledeći dokumenti sastavni deo ove Licence za Program:

• Uslovi korišćenja Yandex.Go (Yandex.Taxi) nalaze se na linku: https://yandex.com/legal/yandexgo_termsofuse/,
• Opšti uslovi korišćenja za usluge servisa Yandex Go Trotineti nalaze se na linku: https://yandexgo.com/legal/scooters_rs/,
• Politika privatnosti dostupna je na linku: https://yandexgo.com/legal/yandexgo_privacy_notice.

Navedeni dokumenti (uklјučujući i sve njihove delove) mogu biti izmenjeni od strane Nosioca prava bez posebnog obaveštenja. Nove redakcije dokumenata stupaju na snagu od trenutka njihovog objavlјivanja, osim ako nije drugačije predviđeno samom redakcijom dokumenta.

2. Prava na Program

2.1. Ekskluzivno pravo na Program pripada Nosiocu prava.

3. Licenca

3.1. Nosilac prava daje Korisniku neprenosivo pravo da besplatno koristi Program na teritoriji zemalјa širom sveta pod uslovima jednostavne (neekskluzivne) licence na sledeće načine:

3.1.1 Koristiti Program prema njegovoj direktnoj nameni i u tom cilju izvršiti njegovo kopiranje i instaliranje (reprodukciju) na Korisnikov mobilni uređaj (uređaje). Korisnik ima pravo da instalira Program na neograničen broj mobilnih uređaja;

3.1.2 Reprodukovati i distribuisati Program u nekomercijalne svrhe (besplatno).

3.2. Program se mora koristiti (uklјučujući i distribuisati) pod imenom: Yandex.Go. Korisnik nema pravo da menja i (ili) briše naziv Programa, znak zaštite autorskih prava ili druge oznake Vlasnika prava.

4. Ograničenja

4.1. Sa izuzetkom upotrebe u obimima i na načine izričito predviđene ovom Licencom, Korisnik nema pravo da modifikuje, dekompilira, disassemblizira, dešifruje i izvršava druge radnje sa objektnim kodom Programa koje imaju za cilj dobijanje informacije o primeni algoritama koji se koriste u Programu, nema prava stvarati izvedena dela uz korištenje Programa, kao i vršiti (odobravati izvršenje) drugačiju upotrebu Programa, bilo kojih komponenti Programa, mapa i drugih slika i ostalih podataka koje Program čuva na mobilnom uređaju Korisnika, bez pismene saglasnosti Nosioca prava.

4.2. Korisnik nema pravo da reprodukuje i distribuiše Program u komercijalne svrhe (uklјučujući uz naknadu), uklјučujući i kao deo skupova softverskih proizvoda, bez pismene saglasnosti Nosioca prava.

4.3. Korisnik nema pravo da distribuiše Program u obliku koji se razlikuje od onog u kojem ga je dobio, bez pismene saglasnosti Nosioca prava.

5. Posebne odredbe

5.1. Neke funkcije Programa su moguće samo ako postoji pristup Internetu. Korisnik takav pristup dobija i plaća samostalno pod uslovima i po cenama svog Internet operatora ili provajdera pristupa Internetu.

5.2. Program nudi Korisniku besplatnu mogućnost objavlјivanja informacija o potencijalnoj potražnji Korisnika za usluge prevoza putnika i prtlјaga, kao i mogućnost da se upozna sa informacijama o ponudama organizacija koje pružaju usluge u navedenoj oblasti i bave se potražnjom takvih ponuda prema parametrima koje je odredio Korisnik.

5.3. Informaciju, koja je dostupna Korisniku u okviru Programa (u dalјem tekstu: „Podaci“), pružaju partneri Nosioca prava. Za detalјnije informacije o ponuđenim uslugama (uklјučujući informaciju o dostupnosti Wi-Fi u taksi vozilu i foto/video snimanju u taksi vozilu od strane partnera Nosioca prava ili druge informacije), Korisnik može kontaktirati partnere Nosioca prava ili dostaviti svoje kontakt podatke koristeći funkcionalne mogućnosti Programa, koje partneri Nosioca prava mogu koristiti za samostalnu komunikaciju sa Korisnikom i za pružanje njemu informacija o ponuđenim uslugama.

5.4. Nosilac prava nije odgovoran za sadržaj i (ili) relevantnost informacija koje pružaju partneri, uklјučujući informacije o ceni usluga partnera, kao i o njihovoj dostupnosti u određenom trenutku.

5.5. Interakciju Korisnika sa partnerima u vezi pitanja kupovine usluga Korisnik vrši samostalno (bez učešća Nosioca prava) u skladu sa pravilima za pružanje usluga koja su odredili partneri. Nosilac prava nije odgovoran za finansijske i bilo koje druge radnje koje su izvršili Korisnik i partneri, kao ni za bilo kakve posledice sticanja usluga partnera od strane Korisnika.

5.6. Nosilac prava obrađuje lične podatke korisnika u svrhu pružanja usluge. Da biste saznali više o obradi ličnih podataka Korisnika, pogledajte naše obaveštenje o privatnosti dostupno na https://yandexgo.com/legal/yandexgo_privacy_notice/.

5.7. Korisnik je ovim obavešten, saglasan je i razume da Program može prikuplјati anonimne statističke podatke o upotrebi Programa i automatski ih prenositi Nosiocu prava.

5.8. Za registraciju i korišćenje Programa potrebno je navesti broj mobilnog telefona Korisnika. Kada Korisnik izbriše Program iz memorije Korisničkog mobilnog uređaja, lični podaci Korisnika koje je Nosilac prava dobio prilikom autorizacije u Programu uz korišćenje broja mobilnog telefona Korisnika i Programskih aplikacija, čuvaju se u Servisu u periodu od 1 (jedne) godine. Kada ponovo instalirate Program na uređaju i registrujete se koristeći isti broj mobilnog telefona kao identifikator, lični podaci Korisnika, navedeni uz korištenje navedenog broja mobilnog telefona, biće u potpunosti obnovljeni.

5.9. Da bi se izbegli nesporazumi, Iandek.Taxi ne pruža usluge prevoza putnika i prtljaga, kao ni operativnu pomoć.

6. Odgovornost prema Licenci

6.1. Program se daje po principu „u viđenom stanju“. Nosilac prava ne pruža nikakve garancije u pogledu nepogrešivog i nesmetanog rada programa ili njegovih pojedinačnih komponenti i (ili) funkcija i usklađenosti Programa sa određenim cilјevima Korisnika, ne garantuje pouzdanost, tačnost, potpunost i pravovremenost Podataka i ne pruža nikakve druge garancije koje nisu izričito navedene u ovoj Licenci.

6.2. Nosilac prava nije odgovoran za bilo kakve direktne ili indirektne posledice bilo kakve upotrebe ili nemogućnosti korišćenja Programa (uklјučujući Podatke) i (ili) štete prouzrokovane Korisniku i (ili) trećim licima kao rezultat bilo kakve upotrebe, nekorišćenja ili nemogućnosti korišćenja Programa (uklјučujući Podatke) ili njegovih pojedinih komponenti i (ili) funkcija, uklјučujući zbog mogućih grešaka ili kvarova u radu Programa, osim u slučajevima koji su izričito predviđeni zakonom.

6.3. Sva pitanja i reklamacije koje se odnose na korišćenje/ nemogućnost korišćenja Programa ili Podataka, a takođe kada se Programom ili Podacima krši zakonodavstvo i (ili) prava trećih lica, treba poslati na obrascu za povratne informacije na adresu: support@taxi.yandex.com.

6.4. Ova Licenca i svi uzajamni odnosi, povezani sa upotrebom Programa, regulisani su zakonodavstvom Nizozemske.

7. Ažuriranja / nove verzije Programa

7.1. Ova Licenca odnosi se na sva naredna ažuriranja / nove verzije Programa. Pristankom da instalira ažuriranje/ novu verziju Programa, Korisnik prihvata uslove ove Licence za odgovarajuće ažuriranje/ novu verziju Programa, osim ako ažuriranje / nova verzija Programa ne prati drugi Licencni ugovor.

8. Promene uslova ove Licence

8.1. Vlasnik prava može jednostrano promeniti ovaj Licencni ugovor. Obaveštenje Korisnika o promenama uslova ove Licence objavlјeno je na adresi: https://yandex.com/legal/yandexgo_mobile_agreement. Navedene izmene uslova Licencnog ugovora stupaju na snagu od datuma objavlјivanja, osim ako nije drugačije navedeno u odgovarajućoj publikaciji.

9. Rekviziti „Nosilac prava“

Ridetech RS doo Beograd

Bulevar vojvode Bojovića 4g, Stari Grad, Belgrade, Serbia

E-pošta: support@taxi.yandex.com

Datum začetka veljavnosti: 10.09.2025

Prethodna verzija dokumenta: https://yandex.com/legal/yandexgo_mobile_agreement/01072025/

Prethodna verzija dokumenta: https://yandex.com/legal/yandexgo_mobile_agreement/24062025/

Prethodna verzija dokumenta: https://yandex.com/legal/yandexgo_mobile_agreement/11072022/

Prethodna verzija dokumenta: https://yandex.com/legal/yandexgo_mobile_agreement/11122020/