Terms of Use of the Power Service in Yandex Go

According to these terms and conditions, Delivery Technologies Sakartvelo LLC (hereinafter, the Company) offers Internet users in the territory of the Republic of Georgia (hereinafter, the User) the opportunity to use the Power Service (hereinafter, the Service), as well as to accept this offer and thereby enter into an Agreement with the Company, governing the legal relationships associated with the use of the Service (hereinafter, the Agreement, the Terms, or the Offer) on the following terms and conditions.

The Service allows the User to rent a Charger from Company Partners using the App's functionality. Legal relations related to the rental and use of a Charger shall arise directly between the User and the Company Partner, with the exception of those legal relations that arise between the User and the Company or between the Partner and the Company in accordance with the Terms.

The Service is available in the Republic of Georgia through the Yandex Go mobile app operated by Ridetech Georgia LLC, registered under the laws of the Republic of Georgia, Tbilisi, Saburtalo District, 12 M. Aleksidze St., Block B, office space No. 46. (hereinafter, Ridetech Georgia).

For the avoidance of doubt:

• The Company does not provide Chargers for rent to the User (i.e., you);

• The Charger rental agreement is concluded as required by Clause 10.5 of the Terms between the User (i.e., you) and the Company Partner, and the information whereof is communicated to the User in the Terms and in the App interface.

PLEASE READ THE TERMS CAREFULLY BEFORE RENTING A CHARGER.

THE USER ACKNOWLEDGES AND UNDERSTANDS THAT THE USE OF CHARGERS AND/OR CHARGING MACHINES REQUIRES CERTAIN SKILLS FROM THE USER AND COMPLIANCE WITH TERMS AND CONDITIONS THAT WILL ENSURE THE SAFE OPERATION OF THIS EQUIPMENT FOR THE USER AND THE OTHERS.

THE USER UNDERSTANDS THE RISK OF ADVERSE CONSEQUENCES TO ONESELF OR THE OTHERS DUE TO FAILURE TO COMPLY WITH THE TERMS OF USE OF CHARGERS AND/OR CHARGING MACHINES THAT ENSURE THE SAFE OPERATION OF THIS EQUIPMENT.

Renting a Charger, as well as using the Service functionality, means the User’s consent to the Terms, as well as to the terms and conditions of other regulatory documents in full, without any reservations or exceptions. If the User disagrees to the Terms and Regulatory Documents in whole or in part, the User shall not take any action to access the Rental or use the Chargers and/or Charging Machines in any way.

The provision of the Service shall be governed by these Terms and:

• Notice of Personal Data Processing (https://yandexgo.com/legal/yandexgo_privacy_notice),

• as well as the documents specified in the license agreement for the use of the Yandex Go mobile app at: https://yandex.com/legal/yandexgo_mobile_agreement

(hereinafter jointly referred to as the Regulatory Documents).

By agreeing to the Terms, the User expresses their intention to accept the Rental in accordance with the civil legislation of the Republic of Georgia, and this action shall be considered as an acceptance of the public offer, the essential elements whereof are contained in these Terms.

Certain terms of the Agreement may apply solely to a specific city or location in which the Rental is available or in which the Service functionality is provided. In this case, the text of the Agreement may directly refer to the attribution of the terms of the Agreement exclusively to a specific city or place. The Company expressly disclaims guarantees of any kind that the terms of the Agreement do not apply to a specific city or place where the Service Rental or functionality is available.

The Company reserves the right to make changes to the names of the buttons in the App referred to herein, while maintaining their functionality.

1. Terms

1.1. Charging Machine shall mean a device that stores, issues Chargers to the Users for Rental and further accepts them from Users upon completion of the Rental. The location of Charging Machines is specified in the App.

1.2. Acceptance shall mean the User’s consent to the Terms, provided in the manner prescribed by the Terms.

1.3. Rental shall mean the short-term transfer by the Partner of a Charger for temporary possession and use to the User in accordance with its intended purpose, from the commencement of the Rental until its completion, in accordance with the rules defined by the Terms.

1.4. Rental Payment shall mean the Partner's remuneration for the Rental.

1.5. Charger shall mean a portable charger (powerbank) for mobile devices and other devices, available for Rental by the User in accordance with the Terms.

1.6. Contractors shall mean the Company and Partners collectively.

1.7. License Agreement means a license agreement for the use of the Yandex Go program for mobile devices available online at: https://yandex.com/legal/yandexgo_mobile_agreement/.

1.8. Partners shall mean service providers making Chargers available for Rental under the terms of the Agreement, each referred to as a “Partner”.

1.8.1. As of the Terms publication date, the Service Partner is M-Charge LLC (Registration number 405805482, Location address (legal address): Georgia, Tbilisi, Shartava Street, N43 (Plot 15/69), Entrance 1, Floor 16, Apartment N28-1).

1.9. Linked Card shall mean one or more of the User's bank cards used for cashless payments in services available in the Yandex Go app, in accordance with the License Agreement.

By linking and using a card, the User confirms that he/she provides accurate card information and undertakes to comply with the rules of the payment systems and the requirements of the issuing bank.

1.10. Application (App) shall mean Yandex Go module for mobile devices whose functionality enables access to the Service.

1.11. Power Service (Service) shall mean a service that allows Users to rent a Charger through the App using available Charging Machines in accordance with the Terms, as well as to pay for the Rental.

1.12. Party shall mean the Company, a Partner or a User, collectively referred to as the “Parties”.

1.13. Rates shall mean the Rental Payment amount defined and specified in the App.

2. Entering into the Agreement

2.1. To enter into the Agreement and gain access to the Rental and other features of the Service, the User shall accept the Terms in accordance with Clauses 2.1.1 to 2.1.3 of the Terms. Acceptance of the Terms shall mean that the User accepts the Terms and undertakes to comply therewith. The Acceptance is deemed completed when the User performs the following actions:

2.1.1. The User has provided reliable information in the amount and manner specified in the Application. The specified data shall be requested by the Company and provided by the User prior to accessing the Rental Service. If the User does not have the Yandex Go app and/or an active Yandex Go account, the User shall install the Yandex Go app and/or register an account.

2.1.2. The User has confirmed that he/she has fully read the Terms and Regulatory Documents by clicking (swiping the switch to the right):

• “I agree to the Terms”, or “CHARGE”, or another similar button (action) in the App, or another action that the User will be prompted to perform as confirmation and agreement to the Terms of Use of the Service in the App upon first clicking the “CHARGE” or “TAKE A CHARGER” button (or another similar button).

2.1.3. The User has added a Linked Card (provided that the Linked Card has not been added previously), and the amount required to confirm the accuracy and validity of the Linked Card data has been debited; If the transaction is successful, the specified amount shall be refunded to the User. Failure to debit the specified amount shall mean that it is impossible to add this Linked Card and access the Rental Service or other Service functionality.

2.2. The Contractors shall not bear any liability or obligations if the User’s accession to the Agreement in accordance with Clause 2.1 of the Terms is impossible due to reasons that did not arise through the fault of the Contractors.

2.3. The User agrees that the Company may verify the data provided under Clause 2.1 of the Terms in any legal way, inter alia, send a request to the User to provide supporting information. The User is hereby notified and agrees that if the User does not provide the requested supporting information necessary for the purposes of additional verification of the User, the access to the Service may be restricted for the User.

2.4. By entering into the Agreement, the User represents and warrants that:

2.4.1. The User speaks English sufficiently to read and understand the meaning and significance of the Agreement.

2.4.2. The User has read the terms and conditions of the Agreement, realized the essence and meaning of the Regulatory Documents, agreed with their content, undertakes to fulfill the requirements established thereby and understands all the consequences of execution of the Agreement and subsequent use of the Service and App.

2.4.3. The User acknowledges and agrees that, for the proper operation of the Service and the proper fulfillment of the Terms by the Parties, any equipment and technology may be installed in the Charging Machine that allows for tracking and recording the exact coordinates of the Charging Machine, as well as monitoring the status of the Charging Machine.

2.4.4. Any actions performed in the App under the User's account (using the mobile phone number confirmed by the User), including cashless payments using any of the Linked Cards, are performed personally by the User. All risks associated with unauthorized use of the User’s account or device shall be borne by the User.

If the Company determines that the person accepting the Agreement does not meet the criteria specified in this clause, then the acceptance of the Offer will be deemed incomplete, the Agreement will be deemed not concluded, and the User will not be granted access to the Service.

If the Company determines such circumstances after the Agreement has been concluded, the Company reserves the right to terminate such User's access to the Service and/or App and/or terminate the Agreement unilaterally and out of court.

2.5. Linked Card

2.5.1. To link a bank card, the User shall provide the bank card details used for payment at the bank card linking point, namely:

• Bank card number;
• “Valid until” date;
• CVV/CVC;
• Other information required for inclusion at the bank card linking point.

2.5.2. By linking a bank card, the User guarantees the following:

• the use of the Linked Card is legal;
• the Linked Card will not be used for illegal or fraudulent purposes or in any other way that violates the provisions of the laws of the Republic of Georgia, the rights and freedoms of third parties, or these Terms and the provisions of the Regulatory Documents;
• the information provided about the Linked Card is accurate and complete; the User will comply with the rules of payment systems and the requirements of the card issuing bank, inter alia, with respect to the procedure for cashless payments;
• the User will take sufficient measures to protect the bank card data, preventing third parties from accessing it to make payments on behalf of the User;

2.5.3. the Company does not guarantee adding the User's bank card as a Linked Card or its subsequent use in the Service. The Company reserves the right to independently establish restrictions on the ability to link and use bank cards issued by foreign issuing banks, as well as other restrictions on the ability to use bank cards in the Service.

2.5.4. The Company reserves the right at any time to require the User to confirm the Linked Card details and to request, in connection therewith, documents (in particular, identity documents), the failure of provision whereof, at the Company's discretion, may be equivalent to the provision of false information and may result in a denial of the ability to add the Linked Card or the consequences specified in Clause 2.1.3 of the Terms.

2.5.5. If the User has reasons to believe that an unauthorized person has gained access to the User's Linked Card, the User shall take the necessary measures to protect the Linked Card data from unauthorized use by contacting the issuing bank, changing the password, contacting support in the App, or by email at support.taxi@go.yandex.com.

If the User (bank card holder) requests a refund of the sums debited from the Linked Card by an unauthorized person without the User's (bank card holder's) permission, the Company reserves the right to refuse the refund if the circumstances indicate that the person initiating the debit was properly authorized and/or provided full details when linking the bank card.

3. Subject Matter of the Terms

3.1. These Terms set forth the general terms and conditions for the provision of the Service to the User, namely, granting the right by the Company to use the App for Partner Charger Rental, use of the Charging Machine for receipt or return of the Charger, transfer of the Charger to the User for Rental, and provision of additional services to Users (if applicable).

3.2. The Service is provided to the User upon requests submitted by the User through the App by clicking the “CHARGE” or “TAKE CHARGER” button (or another similar button).

3.3. The User may use the App under the terms and conditions of a simple (non-exclusive) license in the territory of the Republic of Georgia during the term of the Agreement. The right to use the App within its functionality, including for submitting Rental requests, is granted by the Company to the User free of charge.

3.4. Chargers are provided by the Partner to the User for Rental for personal non-commercial use.

3.5. The use of the Service by the User is governed by the Terms and the Regulatory Documents.

3.6. Depending on the User’s region, any or all functions of the Service may be unavailable or restricted. Functions are deemed to be inaccessible (limited) for the User from a certain region, if such User is unable to use them explicitly. Any technical and software-based methods are prohibited to be applied to circumvent these limitations. No provision of the Terms governing functions of the Service inaccessible (limited) for the User will apply, until such functions become explicitly accessible for the User.

4. Rights and Obligations of the Parties

4.1. The Company may:

4.1.1. Modify, adapt and otherwise change the Application at its own discretion;

4.1.2. Require the User to make the Rental Payments and other fees in accordance with Section 6 of the Agreement in the interests of the Partners;

4.1.3. Unilaterally and extrajudicially repudiate the Agreement in the event of a User's violation of the Agreement's terms and in other cases stipulated by law and the Agreement;

4.1.4. Deny (suspend) access to the Service and/or App to Users who, in the Company's opinion, commit bad-faith actions with respect to the Service, as well as in all cases where the Company has the right to repudiate the Agreement. At the same time, the Company reserves the right, at its sole discretion, to determine whether any action constitutes unfair action with respect to the Service and not disclose to the User the reasons for classifying any action as unfair.

4.2. The Company shall:

4.2.1. Provide the User with the right to use the App from the moment of Acceptance in the “as is” format, that is, with the functional properties and in the state in which the App exists at the time of its use by the User, except as otherwise provided in the Agreement. At the same time, the Company reserves the right, at its sole discretion, to terminate the operation and support of the App;

4.2.2. Correct errors that arise during the operation of the Application (if possible);

4.2.3. Assist in resolving conflicts between the User, the Partner, and third parties, including by sharing available information, including the User's personal data, information about the Charger, the Charging Machine, etc. The Company shall, at its sole discretion, determine the necessity and extent of such assistance.

4.3. The Partner may:

4.3.1. Monitor the safety of the Charger and/or the Charging Machine, as well as their technical condition, and monitor the compliance of the Charger and/or the Charging Machine with the purposes established by the Agreement. The Company shall NOT ensure the operation of the Partner's Chargers and Charging Machines.

4.4. The Partner shall:

4.4.1. Rent the Charger to the User in accordance with the terms of the Agreement and the lease agreement being concluded as required by Clause 10.5 of the Agreement;

4.4.2. Provide the User, through the App, with complete information about the Charger and Charging Machine necessary for its operation, the amount of the Rental Payment, and other terms of the Charger lease agreement;

4.4.3. Ensure normal operation of the Charger during the Rental at its own expense.

4.5. Depending on the Contractor with whom the User has established the relevant legal relations, the Contractors may, individually or jointly:

4.5.1. Refuse to enter into the Agreement (Charger lease agreement) if the User provides inaccurate or incomplete information upon registration in the App, as well as in other cases at their sole discretion without explanation, if, in the Contractors' opinion, the User's use of the Service violates the rights or interests of third parties, the laws of the Republic of Georgia, negatively impacts the perception of the Service by third parties, or for other reasons deemed valid by the Contractors;

4.5.2. Suspend or refuse to perform the Agreement (Charger lease agreement) if the User fails to make the Rental Payment and other charges and/or violates other provisions of the Agreement;

4.5.3. Record, via the App, the User’s and Charger's identification data transferred to the User for Rent;

4.5.4. Charge fines to any of the Linked Cards of a User who violates the terms of the Agreement. Contractors may also send the User an invoice to pay the fine;

4.5.5. As part of special campaigns, provide the User with the opportunity to participate in incentive events, promotions, and contests organized or commissioned by the Contractors, as well as determine the winners and award prizes. For the avoidance of doubt, the Contractors shall independently determine the content of such events, promotions, and contests, as well as the list of Users (and the requirements for such Users) who will be eligible to participate in the campaigns.

4.6. The User may:

4.6.1. Use the App, rent the Chargers and use other Service functionality in the manner and under the terms and conditions stipulated by the Agreement;

4.7. The User shall:

4.7.1. Make Rental Payments in a timely manner according to the Rate selected in the App, make other payments stipulated by the Agreement, and ensure that the Linked Card has sufficient funds for payment;

4.7.2. Use the Charger in strict accordance with its intended purpose under the terms and conditions of the Agreement;

4.7.3. Receive the Charger for Rental in accordance with the procedure set forth in Section 5 of the Agreement.

4.7.4. Ensure the Charger safety from the moment the Rental commences until the moment the Rental terminates;

4.7.5. Return the Charger in good condition and without damage no later than the deadline specified in this Agreement;

4.7.6. Upon completion of the Rental, return the Charger to any Charging Machine designated in the App as accessible for Charger return and with available slots for storing the Charger, in accordance with Section 5 of the Agreement;

4.7.7. Not transfer the Charger to third parties, including for sublease.

4.7.8. Take appropriate measures to protect their App account details, including their name and password, from unauthorized use by others, and if such use is discovered, promptly notify the Contractors of the relevant information via the App support service or by email: support.taxi@go.yandex.com;

4.7.9. Do not share your Application account details with third parties;

4.7.10. If funds are debited from the User’s account in an amount that does not comply with the terms and conditions of the Agreement (Charger lease agreement), notify the Contractors immediately on the matter via the App support service or by email: support.taxi@go.yandex.com;

4.7.11. Not disassemble the Charger and/or Charging Machine, make no changes to the design of the Charger and/or Charging Machine, and make no changes nor modify the software of the Charger and/or Charging Machine;

4.7.12. Not charge the Charger on their own: The Charger is not suitable for charging through standard electrical outlets and can only be charged through the Charging Machine.

An unreturned, discharged Charger is unsuitable for further personal use by the User.

4.7.13. Immediately notify the Contractors by contacting the App support service or by email at: support.taxi@go.yandex.com of any damage to the Charger received during the Rental, other incidents related to the use of the Charger and/or the Charging Machine, or damage to the Charging Machine;

4.7.14. Except as used in the scope and in the ways expressly stipulated by the Terms or the laws of the Republic of Georgia, the User may not modify, decompile, disassemble, decrypt and perform any other actions with the object code of the App to extract the source code of the App and/or obtain information on the implementation of algorithms used in the App, create derivative works using the App and otherwise use (allow to use) the App, without the Company's written consent.

4.7.15. The User may not reproduce and distribute the App for commercial purposes (inter alia, for a fee), inter alia, as part of software product collections, without the Company's written consent.

4.7.16. The User may not distribute the App in any form other than the form received, without the Company's written consent.

4.7.17. Terminate the use of the Charger early if:

• The Charger and/or the Charging Machine are damaged during the Rental, regardless of the User's fault;

• The property of third parties is damaged due to damage to the Charger and/or the Charging Machine or any other incident related to the use of the Charger and/or the Charging Machine, regardless of the User's fault;

• The Charger and/or the Charging Machine have been damaged and/or their continued use is impossible or unsafe, which shall be reported to the Company via the App support service or by email at support.taxi@go.yandex.com;

4.8. By entering into this Agreement, the User confirms that the User has read the following:

4.8.1. The Charger contains a lithium-ion battery;

4.8.2. The Charger has several connector options for different device models. The User selects the correct slot to supply power to the device independently.

4.8.3. If the charging indicator is completely off or glows red while the device is charging, this means the Charger requires charging.

4.8.4. When connecting the Charger to a mobile device, the mobile device uses the Charger's power first.

4.8.5. After the device is fully charged, the Charger must be disconnected promptly to prevent malfunctions.

4.9. USERS ARE STRICTLY PROHIBITED FROM:

4.9.1. removing the outer casing of the Charger and/or the Charging Machine;

4.9.2. disassembling the Charger and/or the Charging Machine;

4.9.3. compressing the Charger;

4.9.4. puncturing the Charger;

4.9.5. using the Charger in water and/or in contact with other liquids;

4.9.6. placing the Charger in water;

4.9.7. placing the Charger in fire or allowing it to come into contact with an open flame;

4.9.8. store the Charger in places with temperatures above 55 °C (131 °F) (such as bath/sauna/infrared sauna, etc.) and perform any other actions potentially damaging the Charger and/or the Charging Machine;

4.9.9. consuming;

4.9.10. connecting more than two devices to the Charger simultaneously;

4.9.11. removing stickers, identification numbers, or barcodes, or applying inscriptions, stickers, marks, damaging, or dirtying the paintwork of the Charger and/or the Charging Machine.

4.10. The Contractors hereby notify, and the User understands and agrees, that improper use or misuse of the Charger may pose a danger to the life and health of the User, third parties, animals, or cause environmental pollution. The User understands and agrees that they have been informed of the conditions for the safe use of the Charger, as set forth in Clauses 4.8 and 4.9 of the Terms, and shall be solely responsible for their actions.

5. Procedure for Charger Receipt and Return

5.1. Search for a Charging Machine:

5.1.1 Information about the location of the Charging Machine, the working hours of the organization where the Charging Machine is located, and the availability of a Charger or free slot in the Charging Machine is available to the User in the App.

5.1.2 To display correct information, the User shall ensure that the device through which registration and/or execution of the Charger Rental is carried out has stable access to the Internet and access to geolocation services (if the User has granted the appropriate permission for the device).

5.2. Receiving a Charger:

5.2.1 To rent a Charger, the User shall follow the instructions displayed in the App or on the Charging Machine screen, namely:

• scan the QR code located on the Charging Machine (on the Charging Machine screen) or manually enter the Charging Machine number indicated on the Charging Machine (on the Charging Machine screen) in the App;

• add a bank card to the App or select a Linked Card in accordance with Clause 2.1.3 of the Agreement;

• click the “Charge” or “Take” button in the App (or another similar button);

• wait for notification of a Charger issue from the Charging Machine and in the App;

• take the Charger from the Charging Machine slot.

The Contractors shall not be responsible for the User’s incorrect entry of the Charging Machine number, Linked Card details, or the User's transfer of Linked Card details to third parties. If the User misenters the Charging Machine number and the Charger is unlocked at a Charging Machine other than that actually selected by the User, the User shall bear liability as provided in Section 7 of the Terms for loss of or damage to the Charger issued at a Charging Machine other than that where the User intended to receive the Charger.

5.2.2 After receiving the Charger from the Charging Machine, the User shall ensure the following within five (5) minutes:

• the integrity of the Charger casing and connector;

• the presence and integrity of the Charger's external cables with USB Type-C, Micro USB, and Lightning connectors;

• the Charger and its components are free of external structural damage. External structural damage cannot occur during normal use of the Charger;

• the outer casing of the Charger contains no inscriptions, images, or graffiti applied over the mandatory markings, typewritten inscriptions, or images identifying the characteristics and the Charger itself as such, as defined in the Terms, or referring to the Service;

• the Charger is properly assembled and operational.

5.2.3 If the Charger exposes any defect specified in Clause 5.2.2 of the Terms, the User shall immediately report them to the App support team or by email at support.taxi@go.yandex.com, and, then, return the Charger to the Charging Machine (if safe to do so), following the conditions set forth in Clause 5.3 of the Terms “Returning the Charger”. In this case, the User may take another Charger from the Charging Machine.

If the User fails to report any defects, existing damage, or other deterioration of the Charger within ten (10) minutes from when the Charger was received, the Charger shall be deemed fit for use and damage-free accepted, the Rental period shall be payable, and the User may not refer to any defects to have occurred prior to the User's use (Rental) of the Charger if such defects had been subsequently discovered by another User or the Contractor. The User assumes all risks in the event that a subsequent User or Contractor discovers any defects in the Charger. Consequently, the User who violates this obligation may be subject to the penalties provided for in Section 7 of the Terms from the moment such defects are discovered by the Contractor or other Users.

5.2.4 The Charger Rental period shall begin when the User receives the Charger in accordance with Clause 5.2 of the Terms (Rental commencement) and end when the Charger is returned to the Charging Machine or when the application (Rental) is closed by contacting App Support (Rental completion). The time of returning the Charger to the Charging Machine shall be determined in accordance with Clause 5.3 of the Terms “Returning the Charger”. The User shall independently determine the Rental period for a specific Charger, which may not exceed one hundred twenty (120) consecutive hours. After one hundred twenty (120) hours of continuous Rental, the Charger may be deemed lost.

5.3. Returning the Charger:

5.3.1 The User shall return the Charger received in accordance with the corresponding application. The serial number of the Charger returned by the User shall match the serial number of the Charger received.

The User may return the Charger only using the App that was used to obtain the Charger in accordance with Clause 5.2 of the Terms.

5.3.2 To return the Charger, the User shall find a Charging Machine marked in the App as available for Charger return and with available slots for the Charger. The User shall not be entitled to return the Charger to a Charging Machine that is not marked in the App as available for return or that does not have available slots for the Charger.

5.3.3 The Charger shall be prepared for return directly at the Charging Machine (replace the connectors in the appropriate slots and ensure the Charger casing is undamaged).

5.3.4 Next, the User shall log into the App and, on the Rental screen, which displays information about the end date of the current Rate, the User's application number, and the terms of the next Rate, select one of the Charging Machines available on the map in the App by selecting “Return” (or another similar button) and then clicking “Return Charger” (or another similar button). The User will be directed to the “Point the scanner at the Charger's QR code” screen. The QR code is located in the central part of the Charging Machine (the Charging Machine screen). The User shall scan the Charging machine QR code. After this, the User can return the Charger to one of the available slots in the Charging Machine. It is necessary to wait for the App to respond, notifying the User of the Charger's return.

The User can also return the Charger by placing it in a free slot in the Charging Machine without scanning the QR code. Instead, the User can select one of the Charging Machines available on the map in the App by clicking the “Return Charger” button (or another similar button).

In the event of failures, where the User has properly fulfilled the Charger return requirements specified in Clause 5.3 of the Terms, but does not receive a response from the App, it is recommended to contact the App support team, report the incident, specify the Charging Machine number, and follow the support team's instructions.

5.3.5 The Rental period shall be considered ended and the Charger shall be considered returned when a message about the Charger's return appears in the relevant App. It may take a few seconds to 3 minutes from the moment the Charger is returned to the Charging Machine until the system processes the information and displays a notification regarding the successful return of the Charger and the end of the Rental. The specified time for processing the Charger return is included in the User's Rental period and is subject to payment in accordance with the established Service Rate.

5.3.6 If the User returns the Charger and the Rental has not yet ended (the notification in accordance with Clause 5.3.5 of the Terms is not displayed for more than 3 minutes), the User shall notify the App support team and act in accordance with the support team's instructions. The end of the Rental and the return of the Charger shall be determined by the App support team based on the actual circumstances.

5.3.7 If the return issue arose due to damage or loss of the Charger, the User shall be liable under the terms of the Agreement.

5.3.8 In the event of damage to or loss of the Charger, the User shall notify the App support team. Until the incident is reported to the support team, the application is active and subject to payment by the User in accordance with Section 6 of the Terms. In the event of damage to or loss of the Charger by the User, the Company reserves the right to charge a fine from any of the User's Linked Cards in the amount established in accordance with Section 7 of the Terms.

5.3.9 If the User returns a Charger different from the one previously received under the application (Rental) (with a different Charger number), the application (Rental) will be considered active until the corresponding Charger is returned.

5.4. Subject to Clause 5.2.4 of the Terms, the Contractors reserve the right to unilaterally terminate the User's application (Rental) for a specific Charger lasting more than one hundred twenty (120) consecutive hours by debiting any of the User's Linked Cards with the Rental Payments, as well as a penalty for the loss of the Charger in the amount established in accordance with Section 7 of the Terms.

6. Rental Payment

6.1. The Rental Payment amount shall be determined by the Partner and communicated to the User in the App. The User agrees to the specified Rental Payment amount and confirms their application by clicking the “CHARGE” or “TAKE CHARGER” button (or another similar button) in the App.

The Rate shall be valid for the period specified in the App, in the cities where the Rate is available in the App. The Rental Period under the Rate shall be determined by the Partner independently and communicated to the User through the App functionality, but in no case may it exceed one hundred twenty (120) consecutive hours. Any unused time under the Rate specified in the App shall not be retained or carried over, and no recalculation shall occur.

To ensure service quality for Users, as well as to account for changes in demand and other conditions, a coefficient and/or surcharge may be applied to the Rental Payment from time to time, which may change its final amount. The Company shall notify of any increase or decrease in the Rental Payment under the Rates/options by posting a corresponding notice in the App or by other means at the Company's discretion.

6.2. Partners reserve the right to introduce, modify, and offer Users other Rates and options, or participate in promotions that change or supplement the provisions related to Rental Payments, by posting the terms of such Rates, options, and promotions in the App or on a website linked to the page where the Terms are posted: https://yandexgo.com/legal/pw_ge. For an active application (Rental), the Rental Payment amount shall remain unchanged. The User shall bear the risk of not being aware of any Rate changes. If the User disagrees with the change in the amount and composition of the Rental Payment, the User shall stop using the Service and terminate the Rental. Continued use of the Charger after a Rate change shall be deemed the User's consent to the changes.

6.3. Rental Payments shall be made by periodic debits from the User's Linked Card without further authorization. Rental Payment history is available in the Service.

6.4. The Contractors may debit the User's Linked Card up to 40 GEL as security for the User's obligations to the Contractors upon commencement of the Service use. If there are insufficient funds to debit this amount upon commencement of the Service use, the Rental may be unavailable to the User.

If the Rental Payment amount actually exceeds the amount of the debited security, the Contractors may debit funds in the amount of up the daily Rental cost from the User's Linked Card each time the specified limit is exceeded. The difference between the amount of the security debited from the User’s Linked Card and the total Rental Payment amount will be refunded to the User’s Linked Card.

6.5. The User shall independently monitor making the Rental Payment. To inform the User of any outstanding balance, the Company may send a notice of the required payment.

6.6. The User shall independently monitor debits from the Linked Card and save payment data. The Company may notify the User of a debit.

6.7. In case of User’s disagreement with the fact and/or debited amount and on other issues related to the use of the Linked Card within the Service, the User may contact the Contractors via the support service (feedback) interface in the Application.

6.8. If, based on the results of the check on the request specified in Clause 6.7, the Contractors decide to refund the debited amount in full or in part, the said refund will be made to the Linked Card bank account, from which the debit occurred. The refund shall be carried out with the participation of an authorized payment processor or an electronic money operator, or other participants in settlements, information technology interaction, and shall be governed by the rules of international payment systems, banks (including the bank issuing the Linked Card) and other participants in settlements.

6.9. The Rental Payment may be debited in a single transaction for the full Rental Payment or in multiple transactions for a partial Rental Payment. In this case, the Rental Payment may be debited in any of the specified ways before the Rental commencement, during the Rental, or upon its completion.

6.10. The Company’s obligation to provide the Service and the Partner’s obligation to provide the Charger for Rental to the User in accordance with the terms hereof are counter to the User’s obligation to make the Rental Payment on time in accordance with the Terms and to comply with the Terms.

6.11. The Contractors do not guarantee that there will be no errors and failures in the Service functioning in relation to the provision of the possibility of debiting the Rental Payment.

6.12. Payment shall be made through the Service functionality: the Company acts on behalf of the relevant Partner through an authorized payment processor (payment system operator/payment organization), or an electronic money operator (hereinafter, the Operator), or other participants in payments or information technology interactions, and is the beneficiary of the payment as an agent of the Company Partner (hereinafter, the Cashless payment). The Operator/Processor is an authorized person having the right to accept and process payments in accordance with the applicable law. The payment procedure in this case shall be governed by the rules of international payment systems, banks (including the issuing bank of the Linked Card) and other settlement participants. The Company does not guarantee that the operation of the Service will be error- and failure-free in view of enabling cashless payments.

6.13. The Contractors may debit any payment due to them from the User’s Linked Bank Card, including fines at any time before the User completes the Charger Rental, and if the Contractors reveal that the User has violated the terms and conditions of this Agreement in the Charger Rental Period. In this case, the User may select the Linked Bank Card in the App, wherefrom the payments will be debited as a priority.

The Contractor reserves the right to debit the amount of payments due, including outstanding balances and penalties, at any time, once the User resolves the circumstances preventing the debiting of funds - as funds are credited to any of the User's Linked Cards.

6.14. The User may be provided with temporary discounts and/or bonuses, including as part of promotions, special offers, or independently thereof, aimed at promoting the Service. The validity period, amount, and conditions of application of such discounts or bonuses, as well as the procedure for their termination, may be established by the Service and communicated to the User by any means at the Service's discretion, including through the App interface. Discounts or bonuses shall automatically terminate upon expiration. Discounts and bonuses are not cumulative unless otherwise expressly stated by the Service. The provision or extension of discounts and bonuses may be denied at the Service's discretion.

6.15. The Company reserves the right to request confirmation of the Linked Card details from the User at any time and request supporting documents in this regard (in particular, identity documents). Failure to provide these documents, at the Company's discretion, may be considered false information and may result in the consequences set forth in Clause 4.1.4 of the Terms.

6.16. If payment cannot be debited due to insufficient funds on the Linked Bank Card, incorrectly entered bank card details, bank card expiration, or other reasons, the Company will notify the User via the App. The Company may inform the User of the need to pay the outstanding balance for the charger using the phone number provided during registration.

7. Liability

7.1. For the failure to fulfill or improper fulfillment of obligations under the Agreement, the Parties shall be liable under the Agreement and the laws of the Republic of Georgia.

7.2. From the moment the Charger is rented out until its return, the User shall bear the risk of accidental damage to or loss of the Charger, as well as liability for harm caused by the Charger.

7.3. The User shall be fully responsible for any costs, fines, complaints, demands, and claims arising during the entire Charger Rental period, which may be filed by any third parties during and after the Rental period for any reason related to the use of the Charger, including any damages caused to third parties. If fines or compensation for damages on behalf of the User are paid by the Partner and/or the Company, the User shall reimburse the Partner and/or the Company for any losses incurred in connection therewith. If the User causes harm to the life, health or property of third parties during the use of the Charger, the User shall fully compensate for the damage caused by their actions to both third parties and the Contractors.

7.4. The Contractors shall not be liable for damage to the property or health of the User and/or other third parties, or for any other consequences, if the User uses a Charger that is malfunctioning or fails to comply with the safety measures specified in the Agreement.

7.5. Payment of fines shall not exempt the User from compensation for damage caused to the property of the Partner and/or third parties.

7.6. If the Charger is not returned for more than one hundred twenty (120) consecutive hours from the Rental commencement, the Charger shall be considered lost by the User. In this case, the User shall pay, and the Contractors shall have the right to debit from any of the User's Linked Cards, the amount specified in Clause 7.8 of the Terms.

If the User returns the Charger that was previously considered lost, the Contractors may refund the debited penalty amount.

7.7. All payments, fines and compensations as required by the Terms shall be debited directly from the corresponding funds from any of the User’s Linked Cards. The Company and/or the Partner shall independently determine whether the User has violated these Terms and shall not be obligated to notify the User of any impending debit.

In case of failure to directly debit the User’s Linked Card, the User shall transfer the full amount of the User’s debt to the Linked Card within three (3) calendar days from the date of sending the User a notice of debt via the App or e-mail specified by the User upon registration in the App.

7.8. In the event of damage to or loss of the Charger, or changes to the Charger's appearance/design, including the addition of stickers, the User shall pay, and the Company may debit from any of the User's Linked Cards in favor of the Partner, a fine not exceeding GEL 40 (forty).

7.9. If the User uses the Charger for business or other commercial purposes, the User shall pay, and the Company may debit from any of the User's Linked Cards, a fine in an amount not exceeding GEL 40 (forty).

7.10. In the event of damage to the Charging Machine, changes to the Charging Machine's appearance/design, including the addition of stickers, the User shall pay, and the Company may debit from any of the User's Linked Cards in favor of the Partner, a fine not exceeding GEL 40 (forty).

7.11. The Contractors shall not be held liable for any direct or indirect consequences of any use of or impossibility to use the App and/or any damage inflicted on the User and/or third parties as a result of any use of, failure or impossibility to use the App or its certain components and/or functions, inter alia, due to their possible errors or malfunctions, except as expressly stipulated by laws or the Terms.

8. Personal Data Processing

8.1. Use of the App involves the processing of the User's personal data for the purpose of using the Service and fulfilling the User's requests. The procedure for processing personal data, the rights of personal data subjects, as well as other conditions for processing personal data are published in the Notice of Personal Data Processing (https://yandexgo.com/legal/yandexgo_privacy_notice).

8.2. By accepting these Terms, the Users understand that GO reserves the right to transfer their personal data (surname and first name, phone number, Charger Rental details) to Service Partners for the purpose of resolving disputes and legal claims. This occurs only upon a reasoned request from the Partner in cases established by the agreement between GO and the Partners and to the extent objectively necessary for the specific purpose of interaction with the User.

8.3. When providing the Service and/or App functionality, GO does not make any decisions that give rise to legal consequences in relation to the User or otherwise affecting their rights and legitimate interests.

8.4. When providing the Service functionality GO may collect individual consents to the processing of Users’ personal data for access to the Service additional (optional) options. The User will voluntarily, of their own free will and in their own interests, provide GO with such consent to the processing of their personal data.

8.5. Consent to the processing of personal data in the cases specified in Clause 8.4 of these Terms may be revoked by the User through the available functionality of the Service or by other means stipulated by the Personal Data Processing Notice () or the applicable laws of the Republic of Georgia.

8.6. The User may demand that the processing of his/her personal data be terminated. At the same time, the User is notified and understands that the consequence of the requirement to stop processing their personal data is the complete termination of this Agreement between the User and GO, as a result of which access to the Service will be removed. In this case, GO will stop processing personal data and ensure its destruction within the time limits established by the laws of the Republic of Georgia.

8.7. The User makes a representation to GO, which is significant for the performance hereof and the provision of the Service, that all personal data provided by him/her is reliable and relates to the User, and is liable for any negative consequences of the inaccuracy of the personal data provided.

9. Termination and Modification of the Terms

9.1. The Company may propose amendments to the Terms by posting a new version at: https://yandexgo.com/legal/pw_ge. The User agrees to the proposed amendments to the Terms by expressing consent in the manner provided for in Clause 2.1 of the Terms, by booking and/or Renting a Partner’s Charger after the Company posts a new version of the Terms. If, since entering into the Agreement, the text of the Agreement posted at https://yandexgo.com/legal/pw_ge has been amended, then by renting the Charger, the User confirms that he/she has read the amendments and agrees to the Terms as amended from time to time. If the User disagrees with the amendments to the Terms, the User shall stop using the Service.

9.2. The Agreement may be terminated on either Party's initiative.

9.3. The Company reserves the right to unilaterally and extrajudicially terminate the Agreement by sending a notice to the User through the App in the following cases:

9.3.1. Violation of the Terms by the User;

9.3.2. Violation by the User of the legal requirements of the Republic of Georgia;

9.3.3. The User’s outstanding debt to the Partner;

9.3.4. Damage to the Partner's property (including loss), or harm to the life, health, or property of third parties;

9.3.5. In other cases stipulated by law or the Terms.

9.4. The Parties’ obligations under the Agreement, which, by their nature, shall remain in effect after the termination of the Agreement (including, but not limited to, confidentiality obligations, settlement of accounts, etc.), shall survive the termination of the Agreement.

9.5. The Agreement shall be effective from the moment of Acceptance in the manner provided for by the Agreement.

9.6. The Agreement shall remain in effect indefinitely, and, in terms of the Rental of a specific Charger, until the Rental completion.

10. Miscellaneous

10.1. This Agreement shall be governed by and construed in accordance with the laws of the Republic of Georgia. Any issues not governed hereby shall be resolved in accordance with the laws of the Republic of Georgia.

10.2. All disputes and disagreements arising between the Parties shall be settled by means of negotiations. If disputed issues are not resolved during the negotiations, all disputes under the Agreement or in connection herewith shall be subject to consideration in court in accordance with the laws of the Republic of Georgia currently in force.

10.3. The Company and third parties may collect user feedback and opinions for statistical purposes and service quality control. The data received may be used in an anonymized form. Surveys are conducted through informational messages or by contacting the user using their contact information.

10.4. The Company may temporarily or permanently restrict the User's access to the Rental Service or its features without explanation, for example, if the terms are violated, damage is caused, others are endangered, or complaints are received regarding the User's actions.

10.5. By agreeing to the Terms, the User acknowledges that, within the Service, the User is entering into a Charger lease agreement with the Partner in writing: by exchanging electronic documents, as provided for by the laws of the Republic of Georgia, using the App. By providing the User with information on all essential terms of the Rental through the App interface, including information on Chargers available for Rental, the terms of their use, and the procedure for determining the Rental Payment, the Partner thereby sends the User a written offer to enter into a Charger lease agreement under the terms specified in the App. The User sends an acceptance of the Partner's offer in the App by sending a message expressing their consent to the terms of the Charger lease agreement and their consent to rent a specific Charger under the terms indicated in the offer, including by clicking the appropriate buttons in the App. The User's acceptance of the Partner's offer results in the conclusion of the Charger lease agreement. The User may refuse the Partner's offer to enter into a Charger lease agreement through the App if the User disagrees with the terms of the Charger lease agreement.

The Parties acknowledge that the App enables the reliable identification of the party to the Charger lease agreement (the User and the Partner), as well as the fact that electronic documents originate from the parties to the Charger lease agreement (the User and the Partner). The Charger lease agreement is not a framework agreement and is concluded for each specific Charger Rental.

The information specified in this clause regarding the procedure for the User to enter into a Charger lease agreement with a Partner and the procedure for providing the User with the terms of the Charger lease agreement is communicated by the Company to the User on behalf of and at the direction of the Partner (as an information intermediary) and does not create, modify, or terminate any rights or obligations for the Company, except as expressly provided in the Terms.

10.6. The Parties acknowledge the validity of communications, as well as scanned copies of the documents sent and received using the App, as well as e-mail, which allows the message and/or document originating from the Party to the Agreement to be reliably established. For the purposes of prompt cooperation, the Parties are entitled to use telephone communication. The Company uses the User’s contact data indicated by him/her at registration in the Yandex Go program for contacting the User. The User is liable for the reliability of the information provided to the Company, including the e-mail address specified by the User when registering in the Yandex Go program. The User shall use the Company's and/or Partner’s data specified in the Terms and in the App to communicate with the Company and/or the Partner.

10.7. The Parties have come to an agreement that a specific User performing any actions in the App, including, but not limited to, accepting the Terms, accepting the Charger for Rental, the Charger in relation to which any actions are performed by the User, including in relation to which additional services are provided and which is in the User’s use, as well as the date and time of the Charger receipt and return, as well as the performance of other actions provided for by the Agreement, shall be determined on the basis of the data of remote accounting of the specified information by the Company.

Date of publication: 09.02.2026